Shipping policy

Processing time
Orders are processed within 1-3 business days after payment is confirmed. You'll receive a confirmation email once your order has shipped, along with tracking information.

Shipping time
Since our products are sourced from international suppliers, please allow 10-20 business days for delivery within the United States, depending on your location. International orders outside the US may take longer, typically 15-30 business days.

We know that's longer than typical domestic shipping, and we appreciate your patience — this allows us to keep our prices low and quality high by working directly with trusted manufacturers.

Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 2-5 days for tracking information to update after your order ships, as it may take time to register in the system.

Shipping costs
[Fill in based on your actual setup — e.g., "Shipping is free on all orders" or "Flat rate shipping of $X.XX applies at checkout"]

Delays
While we work hard to ensure timely delivery, occasional delays can occur due to customs processing, weather, or carrier issues beyond our control. If your order is significantly delayed beyond the estimated window, please contact us at support@empiredigitallc.com and we'll help track it down.

Incorrect address
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, but we're happy to help however we can if this happens.

Questions
For any shipping questions, reach out to us at support@empiredigitallc.com.